At Gerry Christopher Skin Care, our clients are our first priority. We have designed our policies to give all of our clients the best experience.
Scheduled Appointments
At Gerry Christopher Skin Care , we are committed that our clients receive the total experience. To achieve this, we encourage that guests arrive 10-15 minutes early to allow for a relaxing check in and an adequate consultation time with your Skin Care Specialist. We understand that sometimes things happen that are out of your control. Should you arrive late every effort will be made to accommodate your service, however treatment time may be reduced.
Age Requirement
All guests must be 10 years of age or older. Guests under 18 must be accompanied by a parent or legal guardian and have a signed Parental Consent Form.
Medical Conditions
Clients with medical conditions must receive approval from their health care providers prior to having services performed. Please inform your Skin Care Specialist of any concerns or limitations. All clients are required to fill out and sign a Confidential Health History, Consultation, and Consent Form prior to receiving any services.
Cancellation Policy
Your appointment time is reserved especially for you. Out of respect for other guests we kindly ask for 24 hours notice if you need to cancel or reschedule your appointment. If 24 hours notice is not given or a no show you will be responsible for 100% of the cost for the missed appointment.
**If you are booking with a Coupon, Gift Certificate, Voucher or special offer and do not give proper notice or are a no show, your Coupon/Gift Certificate/Voucher/special offer will be invalidated and rendered unusable.
Cell Phones
In order to ensure a tranquil experience for all our guests all cell phones must be turned to “silent” upon entering.
Return Policy
Gerry Christopher Skin Care tries to accommodate all our clients. If a client is having a skin reaction and feels it is from our product, the client must contact us immediately. The client has 7 days from date of purchase to return product and receive a store credit. Sorry no exceptions.
Payment
We accept Visa, Master Card, Discover, American Express and Cash